Privacy Policy

We collect information to provide, maintain, and improve our Service. This includes:

• Account Information: Your name, email address, and authentication credentials when you create an account.

• Uploaded Content: Resumes, CVs, and job descriptions you upload or input into the Service.

• Usage Analytics: Details about how you interact with our Service (e.g., features used, time spent).

• Device Information: IP address, browser type, operating system, and device identifiers.

• Cookies: We use cookies and similar tracking technologies to track activity on our Service and store certain information.

We use the collected information for various purposes:

• To provide and maintain our Service.

• To analyze and tailor your resume against job descriptions using AI.

• To notify you about changes to our Service.

• To provide customer support.

• To gather analysis or valuable information so that we can improve our Service.

• To monitor the usage of our Service.

• To detect, prevent and address technical issues.

Your uploaded resumes and job descriptions are processed specifically to provide you with tailoring recommendations and related AI features. We transmit this data to our secure third-party AI providers (e.g., OpenAI) solely for the purpose of generating these recommendations. We do not use your personal data to train our own foundation models, and we opt out of data training with our AI providers where applicable.

We take the security of your data seriously. We implement commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), including:

• Authentication Providers: Such as Google for seamless login.

• Analytics Providers: To monitor and analyze the use of our Service.

• Payment Providers: For processing secure transactions (if applicable).

Our Service uses "cookies" to collect information and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Depending on your location, you may have the right to:

• Access, update, or delete the information we have on you.

• Request a copy of your personal data in a structured, machine-readable format.

• Object to our processing of your personal data.

• Request that we restrict the processing of your personal data.

• Withdraw your consent at any time where we relied on your consent to process your personal information.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to delete your account, you can do so from your account settings or by contacting us. Upon account deletion, we will remove your personal data and uploaded documents from our active databases, subject to legal obligations to retain certain data.

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at privacy@remakesume.com.